Langstone Way Surgery

28 Langstone Way, Mill Hill, London, Middlx, NW7 1GR 339 reviews

Reviews

Recommend
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15th October 2017


The wait is extremely long. Over 30 minutes every time it's Dr. Reubon. He appears not to actually take on board what your issue is and is keen just to usher you out the door even though you wait over an hour to see him. He shows no compassion or empathy and in all honesty, I dread seeing him each time. He's snappy and demands you talk about only one element for example if I have a sore throat and ear ache. He will demand you choose only one to have seen to today and make an appointment a different day for the other issue, although most times they are linked. It is not a holistic approach and you are not seen as a whole.

Recommend
Involvement
Rating not given.
Cleanliness
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15th October 2017


Care is good. Sometimes difficult to be seen. 10 minutes not always enough time. Should be able to have bloods taken at surgery. Too much hassle having to make appointment at hospital, takes to long.

Recommend
Involvement
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Staff
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15th October 2017


Very nice doctor. Very long waiting times.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
15th October 2017


Very good, bit of a long wait time from my appointment time.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
15th October 2017


Friendly receptionists. Easy to "check in" on computer. Wonderful nurse (Ruth) extremely caring and understanding and saw me on time. Thank you. No soap in dispenser in downstairs too. Impossible to make appointments for same day by phone.

Recommend
Involvement
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Resources

Short link to review Langstone Way Surgery: http://iwgc.net/ejfyt